Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating under the “We Code Success” principle, we prioritize the success of our clients, consultants, and partners.  

• As an Accounting Receivable Team Lead you will be responsible for training and onboarding new AR Accountants and Senior Specialists, ensuring they understand processes, systems, and performance expectations; 

• You will be allocating customer payments to the correct customer accounts and specific invoices on a daily basis, ensuring accuracy and timely posting in the system;  

• You will take ownership of investigating and resolving Accounts Receivable items in the Cashbook, identifying discrepancies and coordinating corrective actions when required;  

• You will be raising manual invoices, debit notes, and credit notes, ensuring proper documentation and compliance with internal policies and accounting standards;  

• You will be maintaining the accuracy of customer accounts and the sales ledger, ensuring balances are correct and reflect actual business transactions;  

• You will be monitoring the AR Aging report, proactively identifying overdue items and supporting resolution to minimize outstanding receivables;  

• You will be performing daily operational activities to meet performance measures and service level agreements agreed between local business units and the Finance Shared Services Center; 

• You will be supporting the wider FSSC team, assisting with additional daily finance activities beyond Accounts Receivable when needed; 

• You will be gathering data for monthly Balanced Scorecard reporting, including transaction volumes, man-hours, utilization rates, and FTE-related metrics; 

• You will be updating man-hours based on actual time spent per process, supporting accurate productivity and capacity reporting; 

• You will be conducting self-evaluations against defined performance targets, ensuring continuous improvement and alignment with team objectives; 

• You will be collecting and preparing supporting documents requested by internal and external auditors, ensuring audit readiness and timely responses; 

• You will be following defined control standards and procedures across all AR processes, ensuring compliance with internal controls and accounting policies. 

• 3+ years of experience in Accounts Receivable or general accounting, ensuring solid understanding of end-to-end AR processes; 

• Work in a hybrid set up (3 days onsite in Alabang, Muntinlupa and 2 days WFH) – Necessary condition; 

• Certified Public Accountant; 

• Advanced Microsoft Excel skills, supporting reconciliations, reporting, and data analysis; 

• Experience working in a Shared Services environment, enabling familiarity with standardized, high-volume finance operations; 

• Experience with ERP systems, preferably Oracle, supporting accurate transaction processing and reporting;  

• Strong analytical skills, allowing effective investigation and resolution of discrepancies; 

• Above-average communication and interpersonal skills, enabling effective collaboration with stakeholders and team members; 

• Strong team player mindset, supporting collaboration and shared responsibility within the team;  

• Experience working in an international and culturally diverse organization, ensuring adaptability and effective cross-cultural communication.