Project Manager (Debt Collection Industry) - Remote Work Type
Project Manager for Global IT outsourcing firm, 3+ yrs exp, Remote, 30 000 - 33 500 PLN + VAT on B2B, Debt Collection Industry
Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating under the “We Code Success” principle, we prioritize the success of our clients, consultants, and partners.
About project:
We are looking for a Project Manager for our Swedish client, a leading company specializing in acquiring and servicing mass debt portfolios, as well as providing complementary debt management services. The organization is a vice-leader in investing in unsecured consumer debt portfolios and the only entity actively investing in secured performing receivables.
Responsibilities:
As a Project Manager you will be planning projects by defining objectives, scope, timelines, and key milestones, ensuring clarity of direction and alignment with business expectations from initiation to closure;
You will be managing project scope, controlling what is included in the project and preventing uncontrolled scope changes that could impact timelines or budgets;
You will be coordinating the project team, assigning tasks, supervising execution, and supporting team members to ensure smooth and efficient delivery;
You will be managing the project budget, planning costs, monitoring expenditures, and reporting deviations to ensure financial transparency and control;
You will be managing project risks, identifying potential threats, developing mitigation strategies, and continuously monitoring risk exposure throughout the lifecycle;
You will be communicating with stakeholders, providing regular status updates, leading meetings, and ensuring transparency of progress, risks, and decisions;
You will be collaborating with vendors and partners, supervising contractual execution, monitoring quality standards, and participating in negotiations when necessary;
You will be managing change processes, assessing the impact of proposed changes and coordinating formal approval procedures in line with governance standards;
You will be ensuring project quality, verifying alignment with requirements and organizing testing and acceptance processes;
You will be monitoring progress against the schedule, identifying deviations and implementing corrective actions where required;
You will be managing project documentation, creating and maintaining plans, registers, protocols, and formal project records;
You will be formally closing projects, summarizing results, preparing final documentation, and conducting lessons-learned analysis to support organizational improvement.
Requirements:
3+ years of professional experience in the debt collection / receivables management industry – mandatory, ensuring strong understanding of debt collection processes, operational workflows, and regulatory constraints specific to the industry;
Basic technical knowledge of IT architecture, enabling effective communication with technical teams and understanding dependencies within debt collection system landscapes;
Knowledge of graphical modeling notations (e.g., BPMN, UML), supporting visualization and documentation of debt collection processes and operational workflows;
Familiarity with financial and regulatory frameworks relevant to debt collection and financial services, including regulations such as DORA and NIS2;
Knowledge of ISO standards, supporting quality and governance alignment within regulated financial and debt collection environments;
Hands-on experience in projects related to debt collection or receivables management systems, ensuring strong domain-specific implementation awareness;
Experience in data migration projects involving debtor, receivables, or collection-related data, enabling structured handling of system transformation initiatives;
Experience working in distributed environments, ensuring effective coordination across remote or multi-location teams;
Experience in global corporate environments, enabling structured communication and governance alignment across collection operations and system stakeholders;
Knowledge of project management methodologies such as Scrum, Kanban, Waterfall, Prince2, or PMP, allowing flexible adaptation to different delivery models in debt collection transformation projects;
Strong organizational and planning skills, ensuring structured execution of projects related to collection processes or system implementations;
Experience in change and risk management, enabling proactive handling of project uncertainties, particularly in regulated debt collection environments.
We offer:
Salary for work amounting to 30 000 – 33 500 PLN + VAT on B2B;
Flexible working conditions;
Private healthcare, Multisport card and trainings.
Please be advised that we will only contact selected candidates
- Department
- Others
- Role
- Project Manager
- Locations
- Warsaw
- Remote status
- Hybrid
Warsaw
About Directio Sp. z o.o.
Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating under the “We Code Success” principle, we prioritize the success of our clients, consultants, and partners.